Contact Us
Contact Us
We're here to help. For any questions regarding orders, returns, sizing, or general enquiries, please contact us using the details below.
Customer Support
Email: info@ellgravia-london.com
We aim to respond to all enquiries within 24–48 business hours.
Please include your order number (if applicable) so we can assist you as efficiently as possible.
Business Hours
Monday – Friday: 09:00 – 17:00
Saturday: 10:00 – 17:00
Sunday: 10:00 – 16:00
Closed on public holidays.
Returns Enquiries
To initiate a return, please email us with your order number and the reason for the return. Our team will provide further instructions along with the authorised return address.
Email: info@ellgravia-london.com
Please note: all returns must be authorised before being shipped. Our returns warehouse is located in China — customs instructions will be provided upon authorisation.
Wholesale & Partnerships
For partnership, wholesale, or collaboration enquiries, please contact us at:
Email: info@ellgravia-london.com
Subject line: Wholesale / Partnership Enquiry
Company Information
Ellgravia London
Legal Entity: 365 Digital Enterprises Limited
Business Registration Number: 79628378
Registered Address:
Golden Bear Centre
66 Chai Wan Kok Street
Tsuen Wan, Hong Kong
Email: info@ellgravia-london.com
Welcome to the world of Ellgravia London.
Where modern design meets timeless Italian style. Refined essentials for men and women.
Simple. Elegant. Effortless.
Designed for everyday comfort.